Innovation,Older Consumers,Technology

Friday, 27th July from 10:00 to 12:00 - Impact Hub, King’s Cross, 34B York Way, Kings Cross, London N1 9AB




The Innovating for Ageing competition is now open. To make the whole process of submitting ideas easier, we are holding a “drop in” event – an informal place where you can meet with staff putting on the competition from ILC-UK and Just Group over tea, coffee and biscuits. We would be happy to help you out with submission process or any questions you have regarding Innovating for Ageing project.

Whether you’re a start-up, large company, individual or a social enterprise we’re keen to hear your idea and help you to develop your product or service that could help vulnerable older consumers.

The “drop in” Innovating for Ageing event will take place at the Impact Hub, King’s Cross on the 27th July from 10:00 to 12:00. You are welcome to attend and leave at any point between that time.

If you would like to have an informal chat with us on the 27th June at the Impact Hub, please contact us on to let us know you will be attending.

Future of Age,Global Ageing,Quality of Life,Technology

Tuesday, 19th June 2018; 10:00 - 13:00; Campus London, a Google Space, 4-5 Bonhill Street, Shoreditch, London EC2A 4BX

Innovating for Ageing was launched by the Just Group and the International Longevity Centre (ILC-UK) in January 2018 to identify solutions to the issues faced by vulnerable consumers in later life.

The project brings together groups with expertise in working with vulnerable people with experts and innovators who can provide solutions to the problems faced by vulnerable consumers. We would be delighted if you would consider joining us for a workshop to kickstart the world’s first vulnerable consumers innovation sprint.

We think there is a need for innovation to help us all better support consumers at risk of vulnerability due to, for example, physical disability, illness, dementia or financial exclusion. Innovating for Ageing provides a platform to do this.

The Innovating for Ageing project began by asking a wide range of organisations what problems the vulnerable people they work with encounter when accessing goods and services. Our Advisory Board and expert Judging Panel will identify the most significant problems and present these at our workshop, to be held at Google Campus in London.

The workshop featured experts in a range of vulnerabilities who described the problems that need to be solved. Innovators were posing their questions and heard first-hand from these experts how they can apply their knowledge and expertise to design solutions to meet the challenges they have identified.

The Innovating for Ageing innovation sprint provided a launchpad for the creation of cutting-edge ideas and solutions to help improve the lives of vulnerable consumers. 

Individuals and organisations having ideas for solutions to problems faced by vulnerable consumers had:

  • Met experts on vulnerability and learned about the challenges faced by vulnerable consumers
  • Found out details of how to apply for the Innovating for Ageing Awards
  • Identified opportunities for new products and services
  • Gained visibility and profile for their solution and their organisation
  • Demonstrated their expertise

After the workshop you will have the summer to submit your ideas for products and services and our expert Judging Panel will narrow entries down to our finalists. By participating you will also have the opportunity to compete in the Innovating for Ageing Awards. The Awards will recognise the best-of-class solutions to each of the problems identified, with solutions to be showcased at a high profile awards ceremony to be held in central London this Autumn.

If you’ve got any questions about Innovating for Ageing please call us on 020 7340 0440 or drop us an email at Details are also available on the website at

We look forward to working with you.

Yours sincerely,

Stephen Lowe (Just Group) and David Sinclair (ILC-UK)

Care,Communities and Housing,Health,Innovation,Quality of Life,SOS 2020 Health,Technology

Monday 21st May 2018, 13:45 (for a 14:00 start) – 16:00, House of Lords, Westminster

On Monday 21st May, we held our first oral evidence session for the ILC-UK Health and Wellbeing Innovation Commission Inquiry, supported by Audley Group and EY.

This Commission Inquiry is convening leading industry, academic, policy and political partners to investigate the potential for innovation in ageing across the UK. This first session will focused on Retirement communities and care homes.

There is an appetite amongst policy makers to find out ‘what works’ in terms of health innovation, and how good ideas can diffuse across health and social care. We believe this Commission Inquiry can achieve meaningful change and identify much-needed solutions in light of population ageing; we are also expecting a high level of press attention.

Structure of the Commission Inquiry
This major Commission Inquiry will build on our previous work and will operate on an Inquiry format, gathering oral evidence in Commission Inquiry sessions. While the potential for innovation to ‘disrupt’ ageing is widely acknowledged, so far we have failed to assess and systematically explore the role of innovation across the ageing pathway.

To address this, we will hold four sessions on the following themes:

  1. Retirement communities and care homes – Monday 21st May
  2. The built environment including transport, planning and design – Wednesday 30th May
  3. Physical and mental health – Monday 9th July
  4. Social connections including isolation and loneliness – Thursday 12th July

If you are interested in attending any of these other sessions, please let us know. All session will held in Central London venues.

Background to the Commission Inquiry
Our first report, Creating a Sustainable 21st Century Healthcare System, argued that the NHS should be supported to continue to invest in innovation in order to save more money in the long-term. It identified a number of promising global innovations and addressed the reasons why some innovations succeed and some fail to live up to expectations.

Our second report, Towards Affordable Healthcare: Why effective innovation is key, calculated theoretical cost savings if selected innovations were scaled-up and applied across England. It also pressed home the need for effective innovation, showing that if action is not taken now, health spending as a percentage of GDP will increase to unsustainable levels in the future.

Expert witness Helene Feger, Director of Strategy, Communications and Engagement, Professional Record Standards Body shared the following video via social media on the day of the session.


Monday, 13th July 2015; 18.00 – 20:00; 34th Floor, BT Tower, 45 Maple Street, London, W1T 4JZ

We are delighted to invite you to the launch of our new report - Designing solutions for an ageing society.

We are grateful to BT for hosting this evening reception.

The ILC-UK has been working together with the Institution of Engineering and Technology and the Engineering Design Centre at the University of Cambridge to explore the potential for design and technology to meet the needs of our ageing society.

At an experts workshop in May we investigated the cross cutting opportunities for good design, engineering and technology, not only to improve the quality of life, but also elicit significant cost savings for government and health care providers. This report pulls together the ideas discussed at this workshop and details:

  • Ways in which existing technology might be better applied
  • The opportunities for technology transfers across different sectors and industries
  • The barriers to implementing new technologies

This evening reception will be a great chance to both learn more about the work and to network with those working in the technology and ageing space.

THIS EVENT IS NOW FULL and we are unable to accept drop-ins on the day.

Please note that the BT Tower has strict security regulations:

  • Delegates must register if they would like to attend this event.
  • We are unable to accept drop-ins on the day.
  • All attendees are required to provide photo ID on arrival and will also pass through an airport style security check.

More information about these security procedures will be sent closer to the event date.

We look forward to welcoming you on the 13th July 2015

Kind Regards

Alan Howard, The Institution of Engineering and Technology
David Sinclair, International Longevity Centre - UK
John Clarkson, Engineering Design Centre University of Cambridge


29 November 2012, Room 1:10, Ofcom, Riverside House, 2a Southwark Bridge Road, London SE1 9HA, 15.15 (for 15.30) - 17.30

ILC-UK would like to invite you to attend the launch of a new report: ‘Nudge or Compel? Can behavioural economics tackle the digital exclusion of older people?’. This report, kindly supported by Nominet Trust, examines the factors which affect why older people do not get online, concentrating on behavioural choice.

Close to eight million adults in the UK have never used the internet, with the vast majority being older people. Over two fifths of those who have never been online are over 75. Previous work from ILC-UK has drawn attention to the nuances in why this digital divide continues; reporting in 2011 that for digital exclusion, factors such as psychological issues ‘appear to be more influential than material factors such as cost or lack of physical infrastructure’.

Within the last decade a strong policy trend has developed with the use of behavioural economics. Explored by Thaler and Sunstein in Nudge, this theory has been used in the development of programmes such as automatic enrolment in occupational pensions.

The introduction of the ‘digital by default’ agenda is likely to eventually result in reducing the alternative options for accessing public services and information. While resources have been funnelled into projects aiming to getting those not online connected, concerns have been raised that people who are disinclined to use the internet will be left without support and excluded from information and services.

During this event we will hear from a number of experts in this area and approach the following questions:

  • What potential is there for behavioural economics to ‘nudge’ people online?
  • Has media literacy failed?
  • Should we make more public services available exclusively online?
  • How can we ensure that the digital by default agenda supports people to get online?
  • -How can we use digital technology in imaginative ways to re-think the challenges facing people in later life?

Agenda from the event

15:15 - 15:30
Registration / Tea and Coffee

15:30 - 15:35
Baroness Sally Greengross, International Longevity Centre – UK,

15:35 - 15:45
Jo Connell, Communications Consumer Panel

15:45 - 16:10
David Sinclair, International Longevity Centre - UK

16:10 - 16:20
Annika Small, Nominet Trust

16:20 - 16:25
Marie Kamara, Open Age

16:25 - 16:30
Short Break

16:30 - 17:25
Panel Response/Debate
Dinah Greek, Computeractive
David Mortimer, Age UK

17:25 - 17:30
Baroness Sally Greengross, International Longevity Centre - UK


View the presentation slides from the event below:


The Actuarial Profession, Staple Inn Hall, High Holborn, London WC1V 7QJ. 15:00, 16 May 2012.

Telecare and telemedicine can improve health outcomes and save money, argued the Prime Minister late last year. The Whole System Demonstrator (WSD) programme was set up by the Department of Health to attempt to, amongst other things, explore the evidence base as to the effectiveness and cost-effectiveness of these technologies.

The findings were striking. “If delivered properly, telehealth can substantially reduce mortality, reduce the need for admissions to hospital, lower the number of bed days spent in hospital and reduce the time spent in A&E” argued the DH.

The randomised control trial of over 6,000 patients found that if delivered properly, telehealth can deliver:

  • 45% reduction in mortality rates
  • 20% reduction in emergency admissions
  • 15% reduction in A&E visits
  • 14% reduction in elective admissions
  • 14% reduction in bed days
  • 8% reduction in tariff costs

Yet whilst claims about the potential of technology have been made for many years, embedding such technologies into people’s homes and lives has proved difficult.

The usability and accessibility of new technologies, the digital divide, a lack of funding for prevention, and a lack of trust and knowledge among healthcare professionals are among the many reasons why new technologies have sometimes failed to meet their potential.

At this event, Leela Damodaran, discussed how research into new technologies can help us age well and provide an overview of NDA research findings. She also highlighted how we can most effectively deliver new technology.

Speakers presented the current evidence base in relation to the cost effectiveness of healthcare technologies.

ILC-UK presented findings of new work, supported by Nominet Trust, which explore whether we can nudge people online.

As well as the debate, there were a number of Technology Showcases:

  • Mappmal: hospitalfoodie
    The prototype ‘hospitalfoodie’ is a food and nutrition management system which aims to improve the nutrition of older people by providing a bedside touch screen for entering nutritional requirements, selecting food, helping nursing staff monitor how much was eaten and to alert staff if a patient is missing out on vital nutrients.
  • SomnIA – Sleep in Elderly
    This project addresses practice and policy relevant issues arising from the nature, impact and management of the sleep-wake balance in later life. It will extend and 'join up' strategically targeted areas of sleep research relevant to understanding and improving autonomy, active ageing and quality of later life.
  • Design for Ageing Well
    This project aims to develop comfortable clothing that addresses both technical and style requirements for engaging in healthy exercise, by active members of the 60 to 75 year old bracket who do not suffer from restrictive medical conditions.
  • TACT3 – Tackling Ageing Continence through Theory, Tools and Technology
    This project aims to reduce the impact of continence difficulties for older people by investigating continence services and environmental barriers to continence and by developing assistive devices that both provide reassurance to continence pad users and make pad use less demanding.
  • Envision – envision to envision: Using visualisations in physical rehabilitation therapy
    The envision project evaluated an innovative way of communicating the complexity of biomechanical and movement data using visualisations. Their potential for healthcare applications was validated through a series of interviews, focus groups and workshops with older people, stroke survivors and healthcare professionals.
  • Making the Kitchen Easier
    The project involved detailed research with 60 to 91 year old people living in a variety of accommodation in Bristol and Loughborough. Participants discussed how their present kitchen suited their abilities and needs, and the coping strategies they adopted to overcome problems.
  • NANA – Novel Assessment of Nutrition and Ageing
    NANA is a three-year multidisciplinary research project using sensitively-designed technology to improve data collection and integrate information on nutrition, physical function, cognitive function and mental health to identify individuals at risk of under-nourishment and improve targeting of interventions. This research will not only improve measurement of nutrition, physical health, mental health and cognitive function but will also improve our understanding of the interactions between these factors.
  • Keeping Older People Connected
    This project explores and examines the relationship between the dynamics of ageing and the dynamics of digital Information Communication Technologies (ICT), in order to better understand it can support or enrich the quality of life and autonomy of older people as they age.
  • Safety on Stair
    The majority of falls in older people occur during stair descent. Several functional parameters, including muscle strength, joint mobility and people’s sense of balance deteriorate with age. This project aims to understand the role played in stepping performance and their deterioration with ageing, to find ways of improving the ability of older people to descend stairs.

Download a PDF copy of the event booklet at the bottom of this webpage. The booklet includes information and contact details for each of the above Technology Showcases.

Agenda from the event

15.00 – 16.30
Technology Showcases
16.30 – 16.35
Baroness Sally Greengross – Chief Executive, International Longevity Centre – UK
16.35 – 16.40
Alan Walker - Professor of Social Policy and Social Gerontology, Director of the New Dynamics
16.40 – 17.00
Mark Hawley – Professor of Health Service Research, University of Sheffield
17.00 – 17.10
Dr Nick Goodwin – Senior Fellow, Health Policy, The King’s Fund
17.10 – 17.25
Leela Damodaran – Professor of Participative Design and Change Management, Loughborough University
17.25 – 17.35
David Sinclair – Assistant Director, Research and Strategy, International Longevity Centre – UK
17.35 – 18.25
Discussion and Debate
18.25 – 18.30
Close - Baroness Sally Greengross – Chief Executive, International Longevity Centre – UK

Presentation slides from the event can be viewed below:


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